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Complaints and Grievance Process

We strive to provide every student with a rewarding educational experience.

As an NYU Tandon Online student, if you have a complaint/grievance, we ask that you follow the NYU Student Grievance Procedure.


Complaints and Grievance

As an NYU Tandon Online student, if you have a complaint/grievance, we ask that you follow the NYU Student Grievance Procedure. This document outlines the required informal and formal complaint steps.

If the grievance is not resolved informally within the designated time, you can file a formal complaint by following the steps outlined in the NYU Student Grievance Procedure.

If you have not resolved the concern/complaint to your satisfaction after exhausting the aforementioned process, you can utilize your state's complaint process. For a student enrolled in a distance education program or course, please reference NYU's state authorization website for further information detailing the applicable complaint process. NYU's Tandon School of Engineering's distance education complaint contact is Deanna Rayment, and you may reach her at deanna.rayment@nyu.edu or 646-997-3918.


Special Information for Maryland Residents

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

If you have not resolved the concern/complaint to your satisfaction after exhausting the aforementioned process, you can utilize the Maryland Higher Education Commission Student Complaint Process